This Privacy Policy describes how aucoton.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from our Site.

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at legal@aucoton.com.com

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See below for more details on what personal information we collect and why.

  • Device information
    • Purpose of collection: to ensure accurate loading of the Site for you and to perform analyses on the use of the Site in order to optimize our services.
    • Source of collection: Collected automatically when you access our Site via cookies and log files. Most browsers automatically accept cookies, but you can choose whether or not to accept them through your browser settings, often located in the “Tools” or “Preferences” menu.
    • Disclosure for a business purpose: Shared with our service provider Shopify.
    • Personal information collected: web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
  • Ordering information
    • Purpose of collection: to provide products or services to fulfill our contract, to process your payment information, to arrange for delivery, to provide you with invoices and/or order confirmations, to communicate with you, to verify our orders for potential risk or fraud, and, in line with your preferences, to provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for a business purpose: Shared with our service provider Shopify.
    • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you.
    • Disclosure for a commercial purpose:
    • Personal information collected:

Minors

The Site is not intended for individuals under [age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request deletion of that information.

Sharing of personal information

We share your personal information with service providers to help us provide our services and perform our contracts with you, as described above. For example:

  • We use Shopify to operate our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
  • We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search order or other lawful request for information we receive, or otherwise protect our rights.

Behavioral advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. For example:

We use Google Analytics to better understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .

We share information about your use of the Site, your purchases, and your interactions with our ads on other sites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or other similar technologies (with your consent, depending on your location).

We use Shopify Audiences to display ads on other sites through our advertising partners to shoppers who have purchased from other Shopify merchants and who may be interested in our products. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, which allows other Shopify merchants to make offers that may be of interest to you.

For more information on how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by following the links below:

Additionally, you can opt out of some of these services through the Digital Advertising Alliance's opt-out portal: https://optout.aboutads.info/ .

Use of personal information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you informed of new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • The protection of your vital interests;
  • The performance of a task of public interest;
  • Our legitimate interests, which do not override your fundamental rights and freedoms.

Conservation

When you place an order on the Site, we will retain your personal information for our records unless and until you ask us to erase it. For more information on your right to erasure, please see the “Your Rights” section below.

Automated decisions

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has a legal or otherwise significant effect on you.

We [DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect on you using customer data.

Our provider Shopify uses limited automated decision-making to prevent fraud, which has no legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a few hours.
  • Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a few days.

Sale of Personal Information

Our Site sells personal information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[Insert:

  • categories of information sold;
  • IF YOU USE SHOPIFY AUDIENCES: information regarding your use of the Site, your purchases, and the email address associated with your purchases;
  • instructions for opting out of the sale;
  • if your business sells information of minors (under 16) and you obtain explicit permission;
  • If you provide a financial benefit for selling information, please specify what the benefit is.]

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that we correct, update, or delete your personal information. If you would like to exercise these rights, please contact us using the contact information provided above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SUBMITTING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

Your personal information will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on GDPR compliance of data transfers, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA

If you are a California resident, you have the right to access the personal information we hold about you (also known as the “right to know”), to port it to a new service, and to request that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the contact information provided above.

If you wish to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to keep re-entering this information whenever you come back to the site or move from one page to another. Cookies also provide information about how people use the site, for example whether it is their first visit or if they are repeat visitors.

We use the following cookies to optimize your experience on our Site and provide our services.

[Be sure to check this list against Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]

Cookies necessary for the operation of the store

Name Function Duration
_ab Used in connection with administration access. 2 years
_secure_session_id Used for navigation in the storefront. 24 hours
_shopify_country Used for payment. Session
_shopify_m Used to manage customer privacy settings. 1 year
_shopify_tm Used to manage customer privacy settings. 30 minutes
_shopify_tw Used to manage customer privacy settings. 2 weeks
_storefront_u Used to update customer account information. 1 minute
_tracking_consent Tracking preferences. 1 year
c Used for payment. 1 year

Reports and analysis

Name Function Duration
_landing_page Landing page tracking. 2 weeks
_orig_referrer Landing page tracking. 2 weeks
_s Shopify Analytics. 30 minutes
_shopify_d Shopify Analytics. Session
_shopify_s Shopify Analytics. 30 minutes
_shopify_sa_p Shopify analytics regarding marketing and referrals. 30 minutes
_shopify_sa_t Shopify analytics regarding marketing and referrals. 30 minutes
_shopify_y Shopify Analytics. 1 year
_y Shopify Analytics. 1 year
_shopify_evids Shopify Analytics. Session
_shopify_ga Shopify and Google Analytics. Session
customer_auth_provider Shopify Analytics. Session
customer_auth_session_created_at Shopify Analytics. Session

The length of time a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively affect your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, usually in the "Tools" or "Preferences" menu. For more information on changing your browser settings or blocking, managing or filtering cookies, consult your browser's help file or sites such as: www.allaboutcookies.org .

Additionally, please note that blocking cookies may not entirely prevent information from being shared with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow

Please note that due to the lack of industry consensus on how to respond to “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Modifications

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Complaints

As stated above, if you wish to file a complaint, please contact us by email or mail using the contact information provided in the “Contact” section above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: [Add contact details or website of the data protection authority in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/ ]

Last updated: [Date]

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